Reservations Assistant

We are looking to expand our team in our Voula office in Athens, Greece and are seeking a Reservations Assistant.

Applicants should be highly motivated individuals seeking a career path featuring exceptional opportunities for personal and professional growth.

Responsibilities include:

Confirming hotel, air, ferry, rail, tour, transfer, and other travel services
Scheduling and ensuring the accuracy of transfer, travel, and tour services
Maintaining accurate and up-to-date information on all confirmed services
Liaising with sales staff and partners regarding the status of reservations
Ensuring that all requests are processed within specified time schedule
Negotiating rates and researching suitable travel products
Liaising with the data and sales teams to resolve rate or service issues and handling account queries
Maintaining good relationships with partners and ensuring suppliers provide services in line with company guidelines
Overseeing client itineraries and documents and ensuring prompt delivery
Assisting with special projects and other duties as assigned by Management

Bachelor’s degree in Hospitality, Travel, Tourism, or similar relevant field preferred
1+ years of experience in a related position
Exceptional listening, written and verbal communication skills in English is required
Ability to communicate in additional languages (Greek, Spanish, Portuguese and/or Italian) will be considered a plus
Excellent command of MS office suite and strong computer skills
Knowledge of computer reservations systems (i.e., FORTHcrs, GDS systems, Olympic Air platform, Webhotelier, etc.).

Impeccable attention to detail
Must be team oriented, extremely motivated, and able to work independently
Ability to operate in a fast-paced environment and work under pressure
Strong organizational skills and the ability to set priorities and meet deadlines

Compensation based on experience.

Please send cover letter and CV to careers@travelive.com.

Only applications submitted in English will be considered.

Travelive is an equal opportunity employer.

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