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travel coordinator: operations and marketing:
Travelive
is a boutique agency seeking a Travel Coordinator that will work closely
with the Sales team and provide operational and marketing support.
Responsibilities include:
Operations:
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Creates proposal itineraries for potential custom tour clients.
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Coordinates and confirms all travel services and client details with
travel agents, clients and Destination Management Companies (DMC’s).
Efficiently and accurately ensure that all departure details are
captured and communicated as well as produced on final documentation.
> Makes reminder calls to
agents/clients and at same time collect all missing traveler and
itinerary details prior to final payment.
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Enters
all client profile and itinerary information including but not limited
to passport, health and flight information.
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Verifies
that all flight details are correctly coordinated with land services
booked on reservation. Pro-actively identifies gaps in services as a
result of flight information received and seeks solutions.
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Ensures
that booking financials are balanced and all extra services are paid in
full. If necessary calls agent on net shortages.
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Prepares
final documentation for delivery at 45 days prior to departure based on
full payment trigger report.
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Prepares
personalized itinerary including traveler’s personal flight itinerary,
modifications to group itinerary and extra services.
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Customizes Terms and Conditions and
Contact List.
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Assembles folders with all appropriate
inserts.
> Implement
Customer Loyalty Campaigns and Communications
> Maintaining Client
Database
> Order
brochures and perform various clerical support duties
Qualified applicants should have:
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2 years experience in operations or
marketing
> knowledge of
MS office suite (strong word and excel)
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Strong multi-tasking skills and flexibility required.
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Strong organizational skills.
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Strong judgment skills.
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Excellent verbal/written communication skills.
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Team attitude.
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Travel school diploma preferred.
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One to two years travel industry experience preferred.
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Math aptitude.
Compensation:
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Salary
> Travel
Discounts and other perks
> 40
Hours/week
If you meet the above requirements and would like the opportunity to
work with a dedicated team of luxury travel professionals, then please
send your cover letter and resume to the attention of
jobs@travelive.com
or fax to 973-215-2725.
Star International Group Inc
/ Travelive is an equal opportunity employer
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